GameSpotrGameSpotr Support
We will get back to you as soon as we can. Reports of inappropriate content are prioritized.
Frequently asked questions
How do I delete my account?
In the app, open the Profile tab, scroll to the bottom and tap Delete Account, then confirm. Your account is immediately deactivated and scheduled for permanent deletion in 30 days. If you change your mind, simply log in again within 30 days to re-activate it. Once an account is deleted it cannot be recovered. See our Privacy Policy for details on what is deleted.
How do I report a review or other content?
Tap the flag menu on a review and choose Report Review. The review is hidden right away and sent to a moderator, who will either restore it or remove it. To report anything else (an incorrect or inappropriate listing, tag or user name), email us at the address above with the name of the spot and a description.
What happens to people who post abusive content?
Content that breaks our Community Guidelines is removed, and users who repeatedly or seriously violate them are banned from GameSpotr.
Why can’t I check in?
You must be within about 200 meters (roughly 650 feet) of a spot, with Location Services enabled for GameSpotr, and you can check in to a spot once every 24 hours. Go to Settings → Privacy & Security → Location Services → GameSpotr and choose “While Using the App”.
A spot’s information is wrong or a place has closed.
Open the spot and use Suggest Changes to update its games and amenities, or Verify Spot to confirm the listing is accurate. For closures or other issues, email us.
How do I add a new spot?
Tap the + button on the Game Spots screen, search for the venue, choose the games and amenities it offers, and save. You earn XP for contributing.
Which sign-in options are supported?
You can sign in with Apple or with Google. We don’t use or store a GameSpotr password.
Can I change my display name?
Yes. Open the Profile tab and tap the pencil next to your display name. Your display name is visible to other users on reviews, check-ins and the leaderboard.
How do I request a copy of my data or ask a privacy question?
Email davidwhitt@brotherwanderer.com from the address associated with your account. See the Privacy Policy.